Please read these terms before using this website or submitting a service request.
1. Using this website
The website provides general information about PRANJAL TRANSPORT SERVICES (OPC) PRIVATE LIMITED and allows visitors to submit service enquiries. Website content does not by itself create a binding transport contract.
2. Quotes and bookings
A quote is based on the information supplied and remains subject to vehicle availability, route feasibility, applicable taxes, tolls, permits, waiting time, and specific commercial terms. A booking is confirmed only when accepted by us through an authorized communication and any required payment is received.
3. Customer responsibilities
Customers must provide accurate route, cargo, passenger, timing, and contact information. Prohibited, unlawful, hazardous, or undeclared goods must not be tendered for transport. Passengers and customer representatives must follow reasonable safety instructions.
4. Service changes and delays
Schedules may be affected by traffic, weather, road restrictions, breakdowns, government directions, force majeure events, or other circumstances beyond reasonable control. We will make reasonable efforts to communicate and mitigate material disruptions.
5. Payments and cancellation
Charges, payment milestones, cancellation terms, detention or waiting fees, and refund eligibility will be specified in the applicable quotation or booking confirmation.
6. Liability
To the extent permitted by law, liability will be governed by the agreed service terms and applicable law. Nothing in these terms excludes liability that cannot legally be excluded.
7. Intellectual property
The website design, branding, copy, and original content belong to PRANJAL TRANSPORT SERVICES (OPC) PRIVATE LIMITED or its licensors and may not be reproduced without permission.
8. Governing terms and contact
These website terms are governed by the laws of India. Service-specific terms in an accepted quotation or agreement will take precedence where they conflict with these website terms. Questions may be sent to vikramsing.jarad@pranjaltransportservices.com.